Get Found on Google Maps in 2026
Phil Carrick
January 7, 2026 • 12 min read
You're grafting. Jobs are tidy, customers are happy, reviews look decent. But the calls have dipped, emergencies have dried up, and when you check "plumber near me" or "electrician Durham", you're nowhere in the 3‑pack. Brutal.
You're not imagining it — and you're definitely not the only one. ⚠️
Since 2023, Google Business Profile suspensions are up 80%+, and Google binned 240 million reviews in 2024. When a profile gets suspended or limited, we typically see leads nosedive for 6 in 10 businesses. Ouch.
If your phone's gone quiet, Google may have suspended you, buried you, or "soft‑suspended" you without telling you. Good news: it's fixable. Here's how to rank higher on Google Maps with practical Google Business Profile tips for plumbers, electricians and UK trades — no jargon, no waffle.
Fixed‑fee options. No contracts. Results that turn into calls. Want it off your plate? I'll sort the Google faff while you crack on with the work.
Why You Vanished from Google Maps (and Why Your Competitor Gets More Leads)
The Great Google Maps Purge (2025–2026)
Google's been on a tidy‑up. Anything whiffy gets zapped. The snag? The robots sometimes have a wobble and can't tell a spammy lead‑gen from Dave the electrician who's kept Durham lit for 20 years.
What's booting you out of the 3‑pack:
- Address verification failures (about 42% of suspensions)
- Business name violations (circa 28% — keyword soup in the name)
- Review manipulation flags (~17% — obvious patterns/incentives)
- Profile inactivity (no posts, no replies, no updates = auto flags)
Fix these and you're back in the mix. Ignore them and your competitors hoover up the clicks.
The "Near Me" Search Shake-Up: How to Rank Higher on Google Maps
When someone types "plumber near me" in 2026, Google ranks profiles that look real, active and trustworthy:
- Tight NAP consistency (Name, Address, Phone) across the web
- Fresh activity: posts, photos, quick, human review replies
- Verified ownership with backup verification methods
- A clean record: no dodgy names, fake reviews or policy flags
Miss one and you're invisible — even if your work's the best in town. That's why your competitor is nicking your leads. 🧭
The 7-Step Google Business Profile Revival Plan for UK Trades
1. Check if You're Still Visible (Soft Suspension Is a Thing)
First up, make sure Google hasn't quietly limited your profile. Yes, this can happen while you're up a ladder.
- Log in to Google Business Profile and look for red warning banners
- "Under review" notices
- Greyed‑out fields or edits that won't stick
- Missing options you normally see
Looks normal but you don't show up? You may be "soft‑suspended" — live to you, hidden to customers.
Quick check: Google your exact business name + town. If you don't appear, treat it like a suspension and troubleshoot now. Visibility first, leads second.
2. Clean Up Your Business Name (No Keyword Stuffing)
Google's hammering profiles that cram keywords into the name. If your GBP says "Best Emergency Plumber Durham 24/7 Repairs", that's a visibility killer. Park the keyword soup — Google's not daft.
Do this:
- Match your real‑world, registered name exactly (signage, invoices, HMRC/Companies House)
- Remove service terms and locations from the name
- Keep it clean: "Smith Plumbing Ltd" — not "Smith Plumbing – Durham's Best Emergency Plumber"
Better examples:
- Plumber: "Smith Plumbing Ltd" (not "Emergency Boiler Repairs Durham 24/7")
- Electrician: "Durham Emergency Electricians Ltd" only if that is your legal trading name
Clean name, higher trust. Simple.
3. Fix Your Address Issues (The #1 Suspension Trigger)
Address accuracy is the top suspension cause. No, a P.O. box isn't a shopfront. Google knows.
What trips you up:
- P.O. boxes or virtual offices
- Shared workspaces without proper permanent signage
- Mismatched address on your website, invoices, and GBP
- Service‑area businesses claiming a shopfront they don't actually have
Fix it:
- Use your genuine address or remove it if you're service‑area only
- Add service areas instead of a fake address
- Mirror the exact same address format everywhere (website footer, invoices, directories)
4. Nail Your NAP Consistency Across the Web
NAP = Name, Address, Phone. Google cross‑checks this across dozens of sites. One sloppy line can tank trust.
Make sure these match perfectly:
- Your website footer and contact page
- Google Business Profile
- Facebook Page, Yell, Checkatrade, Rated People, MyBuilder, Yelp
- HMRC/Companies House and any official docs
Common gotchas:
- "Street" vs "St"
- Mobile on GBP, landline on website
- Trading name vs registered name used randomly
Same details, everywhere — including the van, invoices and business cards. That's how you earn consistency points and rank higher on Google Maps.
5. Stop the Review Manipulation (Even Innocent Stuff)
Google binned 240M reviews in 2024 and is still ruthless. Even innocent patterns trigger filters.
Avoid:
- Incentives ("10% off for a review") — it's a bribe
- Copy/paste response templates
- Multiple reviews from the same IP (e.g., shop Wi‑Fi)
- Mass‑email blasts with identical wording
Do instead (safe and effective):
- Ask in person at handover, then text the link
- Personalise every reply within 24 hours
- Flag obvious fakes via GBP — don't argue, just report
Suggested ask (copy/paste and tweak):
"Thanks for trusting us today. If you're happy with the job, would you mind leaving a quick Google review? It really helps local folks find us: [your short GBP link]"
More real reviews = more trust = more calls. No begging, no bribes. ✅
6. Post Regularly and Engage Like Your Business Depends on It (Because It Does)
Inactive profiles get flagged. Google wants proof you're open, busy and trusted. Treat GBP like your online shop window.
Weekly rhythm:
- 2–3 Google posts with real jobs and clear calls to action ("Call now for same‑day boiler fixes")
- Reply to every review within 24 hours
- Add fresh photos (before/after, team on site)
- Keep hours and services updated seasonally
What works for trades:
- Plumbers: "Boiler service before cold snap" + before/after photos
- Electricians: "EV charger install in Durham — 24h callouts covered"
- Roofers: "Storm damage repairs — same‑day temporary fix"
Do this consistently and you'll rank higher on Google Maps and win those "near me" searches. Post while the kettle boils. ☕️
7. Monitor Your Profile Like a Hawk
Google changes fast. What worked last month can trip a filter this month. Watch it like your leads depend on it — because they do.
Set up simple checks:
- Weekly: Google your brand + town; check you're in the 3‑pack
- Monthly: NAP scan across key directories
- Ongoing: Review alerts and responses
- GBP Insights: track views, calls, direction requests. Investigate sudden drops.
Red flags:
- Reviews vanish in bulk
- Calls taper off without reason
- You stop showing for "plumber near me" or "electrician Durham"
Set a calendar reminder — five minutes a week beats five weeks of tumbleweed. Catch issues early, stay visible, keep the phone ringing. 📈
The Reality Check: Why This Matters More Than Ever
Local search = real customers, fast. A big chunk of Google searches are local, and most local searchers visit or call within 24 hours. If you're invisible on Maps, your rivals pocket the job.
When a boiler bursts at 9pm or the lights trip on a Sunday, no one's doing research — they type "emergency plumber near me" or "electrician Durham" and hit call on the top result. If that isn't you, it's your competitor.
The trades winning in 2026 aren't always the best on the tools — they're the ones who've mastered Google's shop window: your Google Business Profile and reviews. Be findable, be trusted, be chosen. 🏆
Don't Let Google Kill Your Business
Your skills haven't gone anywhere. Customers still need you. The only thing that changed is how they find you — and Google's holding the keys.
The businesses thriving now treat their Google Business Profile like their most important marketing asset. Show up when it matters and you win the call. Simple.
Fix your profile, keep it active, and protect your visibility. Don't let competitors steal your clicks — or your customers.
Want help? I'll do the heavy lifting so you can stay on the tools. No pushy sales talk, no marketing fluff — just honest fixes that work. WhatsApp me directly (Phil) and we'll get you back to the top, back in the 3‑pack, and back to a steady flow of calls. 🔧
How I Can Help You Rank Higher on Google Maps
Google Business Profile Optimisation
Done-for-you GBP setup, fixes and ongoing management so you show up in the Map Pack
Local SEO for Trades
Complete local SEO package built specifically for electricians, plumbers, and other UK trades
SEO Consultancy
Need quick answers? Get hourly consultancy for suspensions, audits, or one-off questions
Ready to Get Back in the Google Maps 3-Pack?
I'll fix your Google Business Profile so you stop losing leads to competitors