Google Business Profile matters more than a website for most trades because the majority of customers hire electricians, plumbers, joiners and other local trades directly from Google's local results — without ever visiting a website. A strong, active profile helps trades appear in the map pack, build trust quickly, and get more calls.
Most customers searching for trades want:
So they stay in:
the map pack
the top 3 results
the call button
reviews
Very few click through to a website unless something is missing.
For trades, GBP is the first impression, not the website.
When choosing a trade, customers look at:
All of this is on GBP — not your website.
This is why a strong profile converts better than a site alone.
Websites still matter — but mainly for:
credibility
more detailed information
service pages
contact forms
pricing
people who want to "double check"
Think of it like this:
GBP gets the call.
Website reassures the cautious.
For local trades, Google looks at:
Websites are secondary.
GBP is primary.
If a trade has a great website but a weak GBP, the phone stays quiet.
If they have a strong GBP and a simple website, the phone rings.
Google prefers:
This is why your Growth package works so well — it keeps the profile "alive."
If you're unsure whether your Google Business Profile or website is holding you back, get a quick Google visibility check to find the quickest wins.
Get your free Google Visibility Check